The need for a security solution at a hotel has multiplied. It is vital to realize that the Indian hospitality industry is exposed to multiple levels of man-made and natural disasters. Usually, security at a hotel has meant exterior guarding and monitoring entry and exit points. However, in the past decade hotels have begun implementing a complete security solution consisting of guarding along with Patrolling both internal and external, electronic surveillance, and setting up discreet and un-breach able control units.

Nowadays hotels are looking for more than a comprehensive security solution. They are beginning to consider security as any other service offered by the hotel. So, guest and visitor experience has become a critical ingredient.

A tricky challenge is for hoteliers and restaurant owners is to have more stringent security procedures that do not affect the guest experience. The initial interaction of guests is with the guards, so it becomes quite important that the guard completely gels with the ethos of your hotel.

As technology gets deeper forays in the field of security it becomes quite important that security guards be trained to use the equipment and gadgets effectively, while maintaining the welcoming ambiance of the hotel.